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Overview: Our refund and returns policy lasts for 30 days.
If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
Eligibility Criteria: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned. To complete your return, we require a receipt or proof of purchase.
Partial Refunds: In some situations, only partial refunds are granted, such as for items with obvious signs of use, items not in their original condition, and items returned more than 30 days after delivery.
Refunds Process: Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds: If you haven’t received a refund yet, please check your bank account, contact your credit card company, and then your bank. If you’ve done all of this and still have not received your refund, please contact us.
Sale Items: Only regular-priced items may be refunded; sale items cannot be refunded.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email and then send your item to the provided physical address.
Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If the item wasn’t marked as a gift when purchased, the refund will be sent to the gift giver.
Shipping Returns: To return your product, please mail it to the provided physical address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us: For any questions related to refunds and returns, please contact us at the provided email address.